Customer Experience – alle Bücher

Ingrid Gerstbach
Customer Experience Design

Erweitern Sie Ihre DesignfähigkeitenEntwickeln Sie effektivere Produkte und DienstleistungenTreiben Sie Innovationen voran und integrieren und ethische Überlegungen in ihren DesignprozessMit praktischen A…

lieferbar innerhalb einer Woche

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Gabriella Lojacono
The Future of Luxury Customer Experience

What is a luxury customer experience and how can luxury brands best use emerging technologies in order to create truly unique, high-end experiences for their customers? These are the questions that The Fu…

lieferbar innerhalb 2-3 Wochen

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Mi Meurer
Social Robot Experience

Service-Roboter halten zunehmend Einzug in die Lebenswelt der Konsumenten und unterstützen diese bei ihren Alltagstätigkeiten. Dadurch verändern sie auch die sog. Customer Experience (CE) der Konsumenten.…

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Nils Fränzel
Customer Experience in the Context of Omnichannel Retailing

The research focus of Nils Fränzel is on customer behaviour in omnichannel retailing. He focuses on the multidimensionality of customer experience and the reciprocal interactions between different dimensi…

lieferbar innerhalb 2-3 Wochen

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Mathias Weber
Customer-Committed

This book demonstrates why companies must establish and maintain a new -- customer-committed -- culture and how this transformation can be achieved.A unique customer experience has never been as critical …

lieferbar innerhalb 2-3 Wochen

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Emanuela Stagno, Ada Maria Barone
Artificial Intelligence along the Customer Journey

The development of several AI solutions has revolutionized the way in which consumers behave. Serving as a guide to the role that AI plays on different aspects of consumers' life, this book provides a com…

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Service Innovation and Management

This open access book investigates how digitalization and service infusion are changing service provision and the customer experience. It highlights the central role of service management and service inno…

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Yaniv Navot
Marketing in the AI Era

Transform your marketing strategy and engage with customers in ways never before possible. Personalized Customer Experience is a timely primer on the basics of personalization, and how it can be applied a…

lieferbar innerhalb 1-2 Wochen

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Deborah Saunders
Remarkable Brand Experiences

In this book, you'll discover what is meant by the Branded Customer Experience, why it's so important today, some of the common hurdles in executing a brand experience strategy, compelling examples from c…

Erscheint bald

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John Goodman
Strategic Customer Service

Any organization can win more customers and increase sales if they would only learn to be more strategic with their customer service. This book draws on over 30 years of research from companies such as 3M…

lieferbar innerhalb 2-3 Wochen

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Milena Hake
Shopping in Virtual Stores

How can immersive virtual environments reshape the way Generation Z shops?Discover how virtual stores in the metaverse could revolutionize shopping for Gen Z. This study investigates the customer experien…

lieferbar innerhalb 2-3 Wochen

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Pakeza Khaton
Enhancing Repurchase Intent: Convenience & Experience

"Enhancing Repurchase Intent: Convenience & Experience" explores the critical factors that drive customers to make repeat purchases. The book delves into how convenience, customer experience…

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Jeb Blount
The Jeb Blount Ultimate Sales Success Box Set

The most comprehensive resource on sales development, leadership, and customer experience available, from bestselling sales author Jeb BlountJeb Blount is a bestselling author, a sought-after keynote spea…

lieferbar ab 10.9.2025.

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Big Data

This book provides a roadmap for effective digital marketing by identifying consumer behavior pattern as well as ensuring better customer experience.

lieferbar innerhalb 2-3 Wochen

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Haq
The Year of AI and Customer Centricity

Great customer experiences don't just happen they're intentionally designed holding values of empathy, innovation, and operational excellence. This book helps to bring it all together.

lieferbar innerhalb 2-3 Wochen

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Mark Lamplugh
The AI Marketing Playbook

Explore the transformative world of AI-driven marketing by integrating Artificial Intelligence into modern marketing strategies. This book is designed to help businesses optimize their operations, persona…

lieferbar innerhalb 2-3 Wochen

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Artificial Intelligence, Digitalization and Regulation

This edited volume explores the relationship between Artificial intelligence (AI), business performance, and regulation. Artificial intelligence allows entrepreneurs to create universally transferable pla…

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IoT and Digital Transformation: Innovating Business Models for the Connected World

Lecture Notes in Networks and Systems - Band 1575

This book examines how smart devices, sensors, and interconnected data ecosystems are redefining business operations, enhancing customer experiences, and shaping new competitive strategies. In today's hyp…

lieferbar ab 8.9.2025.

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The AI Revolution: Driving Business Innovation and Research

This comprehensive book explores the transformative role of artificial intelligence (AI) in business innovation and research. It provides a solid foundation in AI technologies, such as machine learning, n…

lieferbar innerhalb 2-3 Wochen

2 Bücher

Role of Explainable Artificial Intelligence in E-Commerce

The technological boom has provided consumers with endless choices, removing the hindrance of time and place. Understanding the dynamic and competitive business environment, marketers know they need to re…

lieferbar innerhalb 2-3 Wochen

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